Pros: No hassles; best price; exceptional, professional and efficient service.
Cons: None thus far.

I have owned 2 previous Nissans, a 1986 300Z, which I loved and drove for 14 years, and a 2001 Pathfinder LE that I kept for 8 years. Today, I bought my 3rd, a 370Z touring coupe, from Criswell Nissan in Germantown, MD. As an experienced (old and savvy), aggressive, Internet value shopper, I was determined to collect quotes from at least 6 dealers on this car and to pay a minimum amount above dealer invoice; hopefully, a price below the KBB TMV. A related goal was to get the KBB "good" valuation on my 2001 Pathfinder LE trade-in. I spent over a week negotiating with more than the original 6 dealers I had vowed to contact, without getting to the price I wanted to pay. So I requested additional dealer referrals from other Internet car buying services and was finally put in contact with Criswell Nisssan. Within 3 days, I got the deal I wanted, achieving both my goals, without pressure, without pretense, without false enticements to come in and "test drive" the car before being quoted a price, all in a totally straightforward, businesslike manner, and, above all, with price quotes, both on the new Z and my trade-in, that I felt were completely honest and fair and with which I found no reason to argue.This has been, by far, the best new car buying experience I've had. I especially wish to commend Damon Whitby, the sales associate, with whom I negotiated the deal, for his total professionalism, technical proficiency in the (to me) somewhat advanced features of the car, and for his exceptional helpfulness; his manager, who approved the deal; and Debbie, the business manager, who took care of all the paperwork in the speediest, least painful, and most efficient manner possible. Kudos and many thanks to Criswell Nissan. You are the best, and I love my new Z!